How difficult are rain chains to install?
Installing rain chains is a snap. Each chain comes with it’s own hanging
hook which sits down into the existing gutter hole and allows the rain chain
to hang from it. No tools needed!
Can I use a rain chain without a gutter?
Our rain chains are designed to be easily installed in a standard gutter, however there are many instances where they have been installed in a custom setup without a gutter. Since there are many different situations that might use a rain chain without a gutter, there is no standard recommended installation method. We just recommend that the rain chain is installed with adequate support.
Are your rain chains 100% copper?
Yes, our rain chains are 100% copper. They are not treated with anything
so that they will start to develop a nice patina relatively quickly.
I need a longer length. How can I extend my chains when you only sell standard
Many of our styles can be extended easily by hand, so two chains can be added
together to make a longer length. They can also be unattached to make a shorter
length. Other styles can be extended or shortened as well, with some basic tools.
Here is a brief tutorial on how to extend all of our chains.
Do you sell wholesale to retailers?
Yes we do. We offer further discounts to volume buyers. Please send us an email if you would like more information.
How secure is my credit card ordering online?
Very secure. We use industry standard encryption—it doesn’t get any safer for
Do I need any additional equipment to install my rain chain?
In most cases no, but if you get your rain chain and find that your gutter hole
is too large for the water flow into the chain (not the case 95% of the time),
then we do offer a gutter reducer which will reduce the size of the hole.
Will my rain chains hold up in the winter months?
Yes. Rain chains hold up fine in the winter, even in very cold and freezing climates. The only caution here is that the weight of the ice on the rain chain does not become too heavy for the stock hanging hook. This is why the best practice is to use a Gutter Installer, which is a much stronger connection to the gutter than the hanging hook.
My question was not answered here, where can I get it answered?
Yes, please email us at firstname.lastname@example.org for a prompt response.