Frequently Asked Questions
How difficult are rain chains to install?
Installing rain chains is a snap. Each chain comes with it's own hanging hook which sits
down into the existing gutter hole and allows the rain chain to hang from it. No tools
needed!
Are your rain chains 100% copper?
Yes, our rain chains are 100% copper. They are not treated with anything so that they
will start to develop a nice patina relatively quickly.
I need a longer length. How can I extend my chains when you only sell standard
lengths?
Most of our styles can be unattached and reattached at any point. This means two chains
can be added together to make a longer length, or subtracted to make a shorter one.
Many people buy 3 chains to make two long matching pairs.
I need a longer length. How can I extend my chains when you only sell standard
lengths?
Most of our styles can be extended easily by hand, so two chains can be added together
to make a longer length. They can also be unattached to make a shorter length. Many
people buy 3 chains to make two long matching pairs.
Do you sell wholesale to retailers?
Yes we do. We offer further discounts to volume buyers.
How secure is my credit card ordering online?
Very secure. We use industry standard encryption. For more information see our
policies page.
Do I need any additional equipment to install my rain chain?
In most cases no, but if you get your rain chain and find that your gutter hole is too large
for the water flow into the chain (not the case 95% of the time), then we do offer a gutter
reducer which will reduce the size of the hole.
My question was not answered here, where can I get it answered?
Ask here
How difficult are rain chains to install?
Installing rain chains is a snap. Each chain comes with it's own hanging hook which sits
down into the existing gutter hole and allows the rain chain to hang from it. No tools
needed!
Are your rain chains 100% copper?
Yes, our rain chains are 100% copper. They are not treated with anything so that they
will start to develop a nice patina relatively quickly.
I need a longer length. How can I extend my chains when you only sell standard
lengths?
Most of our styles can be unattached and reattached at any point. This means two chains
can be added together to make a longer length, or subtracted to make a shorter one.
Many people buy 3 chains to make two long matching pairs.
I need a longer length. How can I extend my chains when you only sell standard
lengths?
Most of our styles can be extended easily by hand, so two chains can be added together
to make a longer length. They can also be unattached to make a shorter length. Many
people buy 3 chains to make two long matching pairs.
Do you sell wholesale to retailers?
Yes we do. We offer further discounts to volume buyers.
How secure is my credit card ordering online?
Very secure. We use industry standard encryption. For more information see our
policies page.
Do I need any additional equipment to install my rain chain?
In most cases no, but if you get your rain chain and find that your gutter hole is too large
for the water flow into the chain (not the case 95% of the time), then we do offer a gutter
reducer which will reduce the size of the hole.
My question was not answered here, where can I get it answered?
Ask here
